This is a REAL eye opening letter to our TECH dept.

Sent: Tuesday, January 27, 2004 12:36 AM
To: lrpltdsc@bellsouth.net
Subject: Leatherique


The directions with the Rejuvenator Oil/Pristine Clean I just bought said to
call, email or fax my leather care questions, so here goes:

I'm having second thoughts and I'm hoping you can offer some advice to
technically-minded fool (hardware engineer). I owned an older Infiniti.
Its leather was dry when I bought it and after many treatments with Lexol,
things just got worse. The surface of the seats and armrest become "cracked" and
the top of the back seats went from cardboard to torn, gapping cardboard.
Eventually, the drivers seat, which I thought was made softer by the Lexol,
split open across along a seam. (Sorry if I'm reminding you a certain Steve
Martin film.)

I also tried many heavy coats of Lexol on other leather items as an
investigation and over months, the surface of the leather began to come off
all of them. Maybe I did something wrong. I began to think that softening
equals destroying the inner strength of the leather. Maybe once you start, you
have to keep it up at a high rate which I didn't do. I don't know.

I just purchased a few year old Lexus (nothing much, I know) but I've
noticed that the top of the back seats are dry. I read so many great comments about
Leatherique, I decided to order it.

So you see my concern. Will Rejuvenator Oil extend the life of Japanese
leather in my Lexus or shorten it like Lexol did to my Infiniti?
Leatherique certainly has a very good reputation, but maybe poorer quality leathers just don't last and don't work with softeners.

Any information you can pass on would be greatly valued.

Thanks,
Mark Niday

Our reply was:

Mr Niday, please rest assured that the Rejuvinator Oil and Prestine Clean will NOT DESTROY your leather. Leatherique has been selling and using, on its own collection, these products with nothing but safe and reliable results.

Please visit all of our sites and read the letters from customers. the BEST and SAFEST treatment for your leather is REJUVINATOR OIL and PRESTINE CLEAN.

Please call us toll free at 877-395-3366 if you have anymore questions or wish to place an order.

LEATHERIQUE TECH.
 

-----Original Message-----
From: Chris Scott [mailto:scottycs@nc.rr.com]
Sent: Tuesday, January 07, 2003 9:54 PM
To: sales@leatherique.com
Cc: LRPLTD@bellsouth.net
Subject: Thanks for the great service


I posted a link on the BMW Forums I currently browse.
http://www.bimmerforums.com/forum/showthread.php?s=&threadid=66328
Thanks
Chris Scott

From: Sterling Gee

Sent: Wednesday, August 14, 2002 2:34 PM

To: lrpltd@bellsouth.net

Subject: great products!

 

I just wanted to let you know that I received the Dye and prepping agent on

Monday, for my 95 Mercedes e320, and the color was perfect! I followed the

instructions to the letter, and now my seat looks like new! Saved me almost

$600 for a new seat cover!

Sterling Gee

1990 Cognac S4 6.4 Liter VarioCam 5spd

http://www.928sg.com

Hi George,
 
 We finally found a weekend available to refinish my sister's leather
 furniture. Prepping the furniture was a lot of work. . .mainly because it
 was the big overstuffed style furniture with overlapping leather making it
 a little difficult to get to spots. Three of us worked on the prepping of
 the furniture and the following day, four of us took turns with dying. In
 two days though our time and effort really paid off. The furniture looks
 brand new! The only thing I regret is we didn't take pictures of the
 furniture before we started the project. My sister and her family are very
 excited to say the least about their "new furniture". It does look GREAT
 if I must say so myself! We had the perfect quantity of prepping agent and
 dye to complete the project.
 
 I would recommend this product to anyone. The price was right for
 furniture that looks brand new. I'm so glad I found this information on
 the internet.
 
 Thanks for all your help.
 
 Sincerely,
 
 Debbie Thompson